Marc Assad
Dispatcher at Vivalon
Based in Novato, United States
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Seniority
Staff
Department
Operations
Location
Novato
Industry
Civic and Social Organizations
Company size
85
Contact information
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m•••••••@vivalon.org
Phone
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Background
About Marc Assad
Customer support specialist with five and a half years experience, and expertise with the following software: Salesforce, SFDC Omni-Channel, Pelican, Digital River, Adyen, Send with us, Seibel with Citrix, Notepad++, Gold Tools, BIM 360 Administration, NICE inContact, Akami, Helphub, Hulpbot, Ava, Bluesnap, Teamviewer, Jira, Greenshot. I am passionate about mission-driven companies trying to improve the everyday lives of people by the application of new technologies and business models. I work with companies to improve their efficiencies, innovation, and to improve their profitable growth. My biggest reward is when I get to be an integral part of the growth of my co-workers, both individually and as a team.I excel at providing client concierge services and delighting clients. At onefinestay, I was an instrument in helping improve our procedures and by improving the experience of our clients. At Tesloop, I was a crucial leader responsible for overseeing, scheduling, and training our ground control and pilot departments. In my time there, our fleet tripled and our revenue increased by 400%.
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