Marc Defeo

Background

About Marc Defeo

Award-winning, tech-savvy Sales Executive and inspirational Sales Leader known for developing goals, strategies, tools and support systems that enable the delivery of revenue and quality targets. Builds and develops Best-in-Class, sustainable pre and post-sales support, customer implementations, customer success initiatives, and continuous improvement of a company’s customer outcomes. Creates a consistent and valued customer experience and proven best practices to optimize the customer lifecycle. A change agent focused on driving new business growth and expanding highly effective working relationships with internal and external clients. CORE COMPETENCIES: Sales Leadership • Consultative Sales • Account Management • Sales Development • Sales Operations • Sales Enablement • Sales Training • Client Experience • Strategic Sales Planning • Client Retention • Client Services Cross-functional Communications • Project Management • Sales Process Development • Sales Tool Development • CRM • Sales Forecasting • Negotiation Skills • Leadership Development • National Product Launch / Roll-out • Written & Verbal Communications Skills • Executive Presentation Skills • Technology Solution Development NOTABLE HIGHLIGHTS: • Increased Territory Sales an average of 27% Year over Year with Apple. • Increased high margin items sold in Region (Apple, Verizon, Dell, and other companies). • Assigned to Regional Sales Training Team for national product launches at Apple and Verizon. • While at Dell, grew book of business from $20 Million to $24.6 Million within 18 months. • During tenure with Apple, increased annual sales by 300% over a six-year period; continuously exceeded company sales quotas and ranked in the top 10% of consultants.