Marc Keepper
Folio-focused at Ebsco at Ebsco Information Services
Based in Watertown, United States
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Seniority
Other
Department
Other
Location
Watertown
Industry
Information Services
Company size
2.6K
Contact information
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m•••••••@ebsco.com
Phone
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Background
About Marc Keepper
I am an information professional, expert at analyzing & improving workflows in support of research & educational initiatives. Classroom experience (as teacher, trainer & student) led to becoming a product/project manager focused on research strategies, library services, & patron/customer success. Portfolio: libraries, library systems, library presentation/discovery layer, institutional/digital repositories, SaaS, API's, as well as the EBSCO & Ex Libris products/platforms; product management, account management, professional services, project management, customer success, requirements analysis, technical writing, authentication, metadata, solutions architect, and technical software implementation. Experience with Agile methodologies (kanban, scrum) and Scaled Agile Framework (SAFe) teams. Years of management & supervisory experience, leadership, professional services, business analysis & data analysis.
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