Verified recordInformation Services

Marc Keepper

Folio-focused at Ebsco at Ebsco Information Services

Based in Watertown, United States

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Seniority

Other

Department

Other

Location

Watertown

Industry

Information Services

Company size

2.6K

Contact information

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Email

1 credit

m•••••••@ebsco.com

Phone

5 credits

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Background

About Marc Keepper

I am an information professional, expert at analyzing & improving workflows in support of research & educational initiatives. Classroom experience (as teacher, trainer & student) led to becoming a product/project manager focused on research strategies, library services, & patron/customer success. Portfolio: libraries, library systems, library presentation/discovery layer, institutional/digital repositories, SaaS, API's, as well as the EBSCO & Ex Libris products/platforms; product management, account management, professional services, project management, customer success, requirements analysis, technical writing, authentication, metadata, solutions architect, and technical software implementation. Experience with Agile methodologies (kanban, scrum) and Scaled Agile Framework (SAFe) teams. Years of management & supervisory experience, leadership, professional services, business analysis & data analysis.

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