Marc Leblanc
IT Service Desk Manager at Canpar Express
Based in Mississauga, Canada
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Seniority
Manager
Department
Information Technology
Location
Mississauga
Industry
Freight and Package Transportation
Company size
552
Contact information
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m•••••••@canpar.com
Phone
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Background
About Marc Leblanc
Right from the start of my career in IT, I learned that technology works best when it's built for people. That core idea has stuck with me and guides my entire approach to work. I specialize in the heart of IT operations and service management (ITSM), the behind-the-scenes work that ensures stability and keeps everything running smoothly for the end-user. I genuinely enjoy the challenge of untangling complex service transitions and building bridges to get different teams collaborating effectively. Beyond the technical, my real passion is helping people succeed. I get a great deal of satisfaction from mentoring junior IT professionals, building a truly collaborative team atmosphere, and creating resources that empower everyone to grow. Ultimately, my goal is to deliver IT solutions that are focused on customer needs, support business goals, and build a stronger, more confident team along the way. Feel free to connect, I'm always happy to talk about tech, teams, and service delivery.
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