Verified recordIT Services and IT Consulting

Marc Lloyd

Service Delivery Manager at Risual Limited A Node4 Company

Based in Stafford, United Kingdom

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Seniority

Manager

Department

Operations

Location

Stafford

Industry

IT Services and IT Consulting

Company size

Contact information

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m•••••••@risual.com

Phone

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+44 ••• •••• ••••

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Background

About Marc Lloyd

Service Delivery Manager at risual, focusing on Azure cloud solutions within Managed Services. Responsible for Change management, Incident Management & ITIL best practices. Previous experience as an IT team leader for Entrust, working in education. Experienced ICT support engineer & Pre-Sales Consultant with over 15 years experience of working in the education industry. Skilled in, but not limited to, ITIL 4, Azure, Customer relationship management (CRM), negotiation, Service Improvement, Client relations, Service Delivery Management, Stakeholder Management, Problem Solving, Client Services and Problem Solving. Ability to produce Continual Service Improvement (CSI) tasks, and development plans. Strong Service Delivery professional with a Bachelor of Science Degree (BSc) from Staffordshire University.

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