Marc Luker
Principal Product Manager, Customer Excellence & Insights - Amazon Customer Service at Amazon
Based in Seattle, United States
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Seniority
Staff
Department
General Business & Management
Location
Seattle
Industry
Software Development
Company size
767K
Contact information
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m•••••••@amazon.com
Phone
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Background
About Marc Luker
As a Principal Product Manager at Amazon, I lead the technology, data reporting, and security roadmap for the Customer Obsession Learning organization. With over 10 years of experience in product management, I have a proven track record of delivering innovative solutions that enhance customer satisfaction and loyalty. My passion for learning and development drives me to explore new ways to connect every Amazon employee with their customers. I also have a strong background in engineering, having earned a Bachelor of Science in Chemical Engineering from The Ohio State University. I am skilled in product and program management, research, and data analysis, and I hold certifications in these areas from Coursera. My goal is to leverage my skills and experience to create products that make a positive impact on customers and employees alike.
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