Marc MacAluso
Adjunct Professor at Thomas More University
Based in Union, United States
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Seniority
Staff
Department
Education
Location
Union
Industry
Higher Education
Company size
625
Contact information
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m•••••••@thomasmore.edu
Phone
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Background
About Marc MacAluso
A strategic minded leader of Product and Design, setting the course for Digital Transformation and Customer Experience solutions across the organization. A capable business visionary, adept at defining and delivering User-centric results with clear financial return on investment. Experience in company-wide partnerships throughout the lifecycle of projects; achieving top line sales, bottom line profitability and process optimization. Market-driven leadership in conducting user research; identifying industry trends to drive product, service, branding and content placement across the portfolio. Technical proficiency in current software solutions, supporting Customer facing access for digital information, eCommerce, service insights and support. Highlights of Expertise • Strategic Planning & Execution • Product Information • Competitive Research & Analysis • User Research • Process Redesign & Change Management • Program Management • Team Building & Leadership • eCommerce • Data-Driven Solutions • Customer Success • Financial Management "Design is not just what it looks like and feels like. Design is how it works."- Steve Jobs
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