Marc Tollison

Background

About Marc Tollison

Numerous years of NT network support experience and strong understanding of soft/hardware Configurations Troubleshoot and Maintain Laptops Macintosh Machines, and wide array of PC’s Maintain and Enhance E-mail systems(MS outlook, CC Mail, MS Exchange, Remote Access Server Packages Implement great interpersonal skills to resolve user IT related problems via telephone and as a field Technician Instrumental in large Web development projects; including program management process Team Selection time management etc Multitask Driven, Special project associated with assuring structural integrity life span and rehabilitation of complicated Networks Enjoy Challenges of implementing new technologies to enhance business practices; combined 5 years Project Management in IT field Broad knowledge of telecommunications. Experience of Siemens telephone systems, specifically the 9006 operating software and administration software used to manage the systems. Knowledge and experience with Siemens Business View Analyst and Impact Technologies traffic analysis programs desired. Project management experience; ability to lead moderate size projects as needed. Expertise in trunking & voice networking of telephone systems and related applications. Working knowledge of Company organization & procedures. Working knowledge of Microsoft Word, Excel, Cross-Talk, Access database & ProComm software. Problem solving skills, analytical thinking. Worked as part of a team with other departments and vendors when required. Attention to detail emphasized. Effective planning and organizing skills. Administration support skills for Company PBX infrastructure for of telephony software and hardware changes. Telephony changes supporting moves, adds and changes for relocating clients; Performing troubleshooting/problem resolution on telephony applications including, but not limited to, PBX routing, trunk configuration )