Marcel Dicapo
Director Federal Employee Program at Blue Cross And Blue Shield Of Louisiana
Based in Baton Rouge, United States
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Seniority
Director
Department
Public Administration & Safety
Location
Baton Rouge
Industry
Insurance
Company size
2.1K
Contact information
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m•••••••@bcbsla.com
Phone
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Background
About Marcel Dicapo
I am a native of Louisiana. I have an extensive background in front line customer service. My experience in the insurance industry has been related to improving processes, utilizing technology to enhance and improve the customer experience while continuing to reduce operational costs. I have lean six sigma black belt certification. I am a Certified Health Insurance Executive which I attained through Americas Health Insurance Plans Executive Leadership program.
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