Marcela Nakamura
Training Manager at Atento
Based in São Paulo, Brazil
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Seniority
Manager
Department
Operations
Location
São Paulo
Industry
Outsourcing and Offshoring Consulting
Company size
93K
Contact information
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m•••••••@atento.com
Phone
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Background
About Marcela Nakamura
I’m a people-driven professional with over 15 years of experience in operations, customer service, and corporate training across global companies like Lenovo, IBM, and Atento. My passion is helping organizations grow through learning & development, talent coaching, and customer experience transformation.I’ve had the privilege of leading multicultural teams in Brazil, Mexico, the US, and China, driving projects in training, onboarding, KPIs, and process improvement. Certified in Learning & Development (GSDC) and fluent in English, Spanish, and Portuguese, I combine global vision with strong communication and leadership skills.I believe in developing people, building high-performance teams, and creating learning cultures that drive long-term impact.
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