Marcelo Campos

Background

About Marcelo Campos

30 years of experience in Telecommunication and IT environments in companies such as Cisco Systems, Alcatel and Newbridge Networks, being 19 years in people management, contract sales support, CSat management (Customer satisfaction), Project Management and multidisciplinary teams. • Domain of Telecommunications, IT Services and Infrastructure, Telephony and Data Networks, Internet (TCP/IP), Videoconferencing, Call Centers, Billing. • Long experience on Business Services, including Cisco Services (TS and AS) sales and support. • Programming knowledge in Java/Eclipse, VBA, Perl, Pascal, CShell, awk/sed, C and SQL. Strong Unix and good DOS. Experience with Oracle APEX development, and reporting with Power BI. • Broad relationship network with the main Telecom Service Providers in the Brazilian market, including executives. • Experience managing and coordinating high performance teams, good trainer and developer of people. • Highly result orientated, self-starter and very easy to adapt. • Experience in financial management of projects, cost control and contract renewal support. • Experience in Project Management of various IT and Network technologies, including Oracle Database and Fusion Middleware, Cisco Routers and Switches, IPCC and voice solutions, PCRF, Oracle IAM, etc. • Profound ability to capture opportunities from crises, with product and service development. • Graduated in Electronics Engineering, with MBA in Business, and ITIL certifications. • Strong communicator with ability to influence, used to work in complex environments. • Fluency in Portuguese, English and Spanish, and intermediate Italian language.