Marcelo Chamorro
Scum Master at Pampered Chef
Based in Chicago, United States
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Seniority
Staff
Department
Other
Location
Chicago
Industry
Retail
Company size
9.1K
Contact information
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m•••••••@pamperedchef.com
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Background
About Marcelo Chamorro
A servant leader with 15+ years of experience leading operations functions and software delivery in the financial services, healthcare, and eCommerce industries. In-depth expertise revolves around management and coaching teams. Certified Scrum Master with strong knowledge of all scrum concepts and artifacts, and in software development including backlog health, burn up/down metrics, velocity, capacity, cycle time, and user stories. Recognized for commitment to service, for delivering an unmatched customer experience and for experience in a variety of project management methodologies including Waterfall and Scaled Agile Framework. Competencies and Technical Skills • Team Leadership/Supervision • Project Management • Conflict Resolution • Contact Center Operations • Agile Facilitator • Product & Process Trainer • Problem Solving • Risk Management • Software Engineering • Back Office Operations • Credit Underwriting • Scaled Agile Framework
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