Marcelo P.
Technical Support Engineer at Rootly
Based in Coquimbo, Chile
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Seniority
Staff
Department
Information Technology
Location
Coquimbo
Industry
Software Development
Company size
63
Contact information
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m•••••••@rootly.com
Phone
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Background
About Marcelo P.
As a DevOps Specialist, my background in the information technology sector has been marked by a consistent contribution to enhancing customer service experiences within the tech industry. My expertise lies in providing exceptional support to customers, particularly in troubleshooting and resolving integration challenges with SAAS solutions. I have led PCI DSS implementation and ensured rigorous compliance, as well as driving Release Management processes with a keen emphasis on Continuous Integration and Continuous Deployment (CICD). My proficiency in technical writing stands out as a key asset. Furthermore, I am a certified professional, having earned a DevOps Specialization from the prestigious University of Santiago.
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