Marcelo S.

Background

About Marcelo S.

Twenty five years of experience in Information Technology (IT), the last fifteen of which in management positions, including Automation and Communication. Resilience to Lead Creative teams. Innovative, transformative and inquiring profile, focusing on the development of flexible and scalable solutions for the problems of client, the organization and its image. Worked as an agent of change, orchestrating IT strategies to drive the company's growth, performance and profitability. Diverse experience in high growth and startup environments with extensive understanding of the discrete manufacturing, retail and logistics industry. Extensive, hands-on experience in- Management of integrated systems (SAP), business intelligence (BI), Contact Center and Sales Force Automation and Infrastructure projects- Structured business processes, identifying the Key Success Factors for the Balanced Score Card- Created and deployed IT Governance, shared services, outsourcing models- International Experience leading contract negotiations- Management of IT infrastructure, information security and information systems. Additional Experience as Consulting Manager of an SAP outsourcing and implementation company - managing a team of consultants and outsourcing operations. Specialities: Startup Conducting multiple simultaneous Infraestructures Projects Project Oracle BI Business-oriented Problems Resolutions Change management People Management IT Management SAP Commercial Systems, Sales Force Automation, Contact Center and retail.