Marcin Chojnacki

Product Support Analyst at Accenture

Based in County Dublin, Ireland

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Seniority

Staff

Department

Customer/Client Service

Location

County Dublin

Industry

Business Consulting and Services

Company size

682K

Contact information

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Email

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m•••••••@accenture.com

Phone

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+353 ••• •••• ••••

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Background

About Marcin Chojnacki

I’m an IT operations and governance specialist with a strong foundation in cybersecurity and digital resilience. Over the past 12+ years, I’ve worked across digital platforms, media infrastructure, and public-facing service environments, combining technical awareness with a people- and process-first mindset. Currently working as a Product Support Analyst on a high-profile digital advertising platform through Accenture, I contribute to platform performance, cross-functional improvement, and team knowledge development. I was recently recognized by leadership for identifying and escalating a social engineering attempt — an incident that led to improved compliance protocols and reinforced my commitment to vigilance and operational integrity. Previously, at The Irish Times, I supported publishing continuity and workflow coordination across editorial and IT teams in a fast-paced national newsroom environment. While my role focused on operational support, my concurrent studies in cybersecurity and IT management gave me a deeper understanding of data governance, service resilience, and risk awareness — all of which now shape how I approach large-scale digital operations. In freelance projects, I also managed events requiring Dublin City Council approval, taking full responsibility for risk audits, permitting, and compliance. I hold an MSc in IT Management and a BSc in Cybersecurity, alongside certifications in PRINCE2, Azure Fundamentals, Cloud Security, and Data Privacy. I’m especially passionate about secure, efficient service delivery — whether for enterprise clients, public infrastructure, or cross-sector initiatives. I’m continuously building on my leadership potential and exploring meaningful opportunities to apply my experience in broader strategy, delivery excellence, and digital transformation roles.

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