Marcin Nowak

Background

About Marcin Nowak

Manager with 20 years’ of corporate experience in- Delivery/ Global Business Services / Outsourcing / Customer Care and IT through Global / CEE Regional various organizational structures with deep knowledge about Business Diversity requirements - Practice on Executives / Senior leadership level with a track record of effective Setup, Delivery and Transformations, Strategic, Tactical programs across geography and scope including demanding medical industry sector - Proven records in supervising delivery Industrialization, Robotics, Standardization, Optimization and Service Integration Programs to achieve savings and productivity increase targets - Proven successful setup of many Global Delivery & Operations Outsourcing SSC/BPO/ITO Centers/ Customer Care structures in CEE countries and America with practical IT engineering knowledge - Successful organizational changes project management, staff relocation, ramping up/down teams, staff adjustments, agile teams setups and multi-level talent management with refference to both employees structures 50 - 200 - 900+ FTE per site and revenue level 30+mio$- Experience in driving of Regulatory and Quality Systems Departments, knowledge and appreciation for how IT, Logistics, Procurement, Supply Chain, Technical Service and Sales Support - Active member of Industry Associations, Country Authority Economic Chambers, Educational Convents as ABSL, AmCham, Fraunhofer Institute- Recognized by external bodies as Ambidextrous Leader, Tiger of Business, Laure of Competencies