Seniority
Director
Department
Sales & Business Development
Location
Santa Iria de Azoia
Industry
Insurance
Company size
44K
Contact information
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m•••••••@metlife.com
Phone
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Background
About Marco Borges
I consider myself as a professional with strategical vision, analytical skills and a problem solving approach. In my professional career I worked in Project Management, Product Management and Reporting/ Data analysis. The functions performed allowed me to acquire and improve the following skills: Team management, Project management, Continuous Improvement/ Sixsigma/ Lean, Operations Diagnostic Consultancy, Operational Efficiency, Process Design and Reengineering, Reporting, Data visualization, FO and BO Operational Dimensioning, Financial analysis, Gamification/ Incentive models, Software specification, CRM, BI, CTI, Multichannel platforms and Contract Analysis. I performed these functions in every stages of the PT customer value chain and in BPO operations as well.
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