Verified recordFinancial Services

Marco Ruzzon

Digital Customer Applications Tech Lead at Nexi Group

Based in Rome, Italy

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Seniority

Other

Department

Other

Location

Rome

Industry

Financial Services

Company size

2.4K

Contact information

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m•••••••@nexigroup.com

Phone

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+39 ••• •••• ••••

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Background

About Marco Ruzzon

Genesys Specialist for Contact Center and AI Solutions. Design, develop and integration of solutions in Contact Center environment especially for Genesys Technologies: Engage and Cloud CX- Genesys Cloud CX Certified Professional - Genesys Cloud CX Architect Specialist - Genesys Cloud CX Developer and Scripting - Genesys Inbound Voice Consultant - Genesys Platform SDK Developer - IVR Specialist (GVP) Experience in using vendor specific tools and libraries- Genesys Cloud CX Admin & API - Genesys Studio - Genesys Composer (voice applications and orchestration strategies)- Genesys Platform and Interaction SDK Knowledge of different technologies and programming languages (C#, Java, C#, Python, Javascript, JQuery, HTML, XML, VXML, SOAP, Web Services) Working on Customers of different fields and various market scenarios.

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