Seniority
Staff
Department
Customer/Client Service
Location
United Kingdom
Industry
Musicians
Company size
33
Contact information
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m•••••••@bsimerch.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Marco Xavier
With over 11 years of customer service experience across retail and office environments, I bring a strong customer-first approach to every interaction. I have 4+ years of experience as a Customer Service Assistant at BSI Merch, supporting international customers by managing inquiries across multiple channels and working closely with global teams to ensure smooth, efficient service.I focus on delivering reliable, high-quality support by resolving order and warehouse issues, maintaining accurate data, and building positive relationships with customers and clients. My combined retail and office background allows me to communicate effectively, adapt quickly, and consistently contribute to high customer satisfaction.
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