Marcus Edwards
Director of Operations at Iron Horse Security
Based in Ottawa, Canada
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Seniority
Director
Department
Operations
Location
Ottawa
Industry
Security and Investigations
Company size
123
Contact information
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m•••••••@ironhorsesecurity.com
Phone
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Background
About Marcus Edwards
Operations leader in private security focused on calm execution, clear reporting, and client trust. I build high-performing teams, tighten SOPs, and keep the dispatch–mobile–site loop fast and accountable. My background spans site supervision, airport operations, and regional field management, with a hands-on approach to scheduling, training, incident response, and TrackTik/NFC reporting. I’m big on de-escalation, documentation that stands up to scrutiny, and tailoring post orders to each site’s risks. Graduate of Algonquin College (Business Management & Entrepreneurship) and a believer in people-first leadership that delivers measurable results. Core strengths Client relations • Site startup & transition • Scheduling & labor control • QCM/spot-check programs • Incident command & de-escalation • TrackTik/NFC reporting • Policy & SOP development • Guard training & mentorship • Cross-functional coordination (Ops/HR/Finance)
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