Marcus Fleming
Software Support at Internal Revenue Service
Based in Washington, United States
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Seniority
Staff
Department
Information Technology
Location
Washington
Industry
Government Administration
Company size
49K
Contact information
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m•••••••@irs.gov
Phone
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Background
About Marcus Fleming
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to inquiries, runs diagnostic programs, isolates problem, and determines and implements solution. Self-reliant and enthusiastic professional. In-depth knowledge of customer service protocols and practices. Well-versed in providing assistance to clients in various aspects as well as troubleshooting arising problems. Specializes in delivering online support to the clients in a professional and organized manner owing to strong IT background. Determined to utilize and implement transferable skills and knowledge for working efficiently towards productivity.
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