Verified recordRetail

Marcus Gomez

Assistant General Manager (Customer Operations) at Old Navy

Based in New York, United States

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Seniority

Manager

Department

Operations

Location

New York

Industry

Retail

Company size

29K

Contact information

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Email

1 credit

m•••••••@gapinc.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Marcus Gomez

Currently leading as an Assistant Manager in Customer Operations & Culture Optimization at Old Navy, I apply my knowledge from business administration studies to manage multi-unit operations effectively to drive growth within my team and peers. My core competencies lie in overseeing daily business activities, ensuring high productivity levels, and maintaining exceptional customer service standards. With a focus on; team development, we've enhanced store processes, and through collaborative efforts, have improved staff training programs, aligning them with company policies. Our goal is to drive a culture of continuous improvement. By leveraging my skills in multi-store operations, I contribute to our team's ability to meet and exceed targets, fostering an environment where diverse perspectives lead to innovative solutions.

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