Marcus Hinds
Learning and Development Consultant at Home Group
Based in Newcastle upon Tyne, United Kingdom
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Seniority
Manager
Department
Education
Location
Newcastle upon Tyne
Industry
Non-profit Organizations
Company size
8.1K
Contact information
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m•••••••@homegroup.org.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Marcus Hinds
I am enjoying the challenge of designing and building brilliant learning solutions to help us put our customers first in all that we do here at Home Group. I recently completed the successful roll out of learning for an Oracle ERP implementation project here at Home Group. I am an experienced Senior Trainer Officer having worked within both call centre and processing environments. I have a full appreciation of exceptional service quality and I understand the principles in which to achieve quality customer service through effective training and management of staff. I have successfully delivered training and managed a training team, resulting in increased productivity and quality of service. Development is a strong motivator for myself and I take great satisfaction by working with individuals to then see them meet their goals. Management, motivation, coaching, time management, reporting, target setting and conflict management are some of the skills I possess and have used successfully in the past 20 years. I Like Comics and Video Games. A Lot!
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