Marcus Kretschmer
Supervisor Firmendienst at Lufthansa City Center Ap Reiseservice Gmbh
Based in Berlin, Germany
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Seniority
Manager
Department
Operations
Location
Berlin
Industry
Travel Arrangements
Company size
6
Contact information
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m•••••••@lcc-reiseservice.de
Phone
5 credits+49 ••• •••• ••••
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Background
About Marcus Kretschmer
I have been around the block for a couple of times, lived in Germany, the United Kingdom and Malaysia, I worked in the travel industry for more than 30 years as a travel agent, corporate travel agent, as well as a GDS trainer for Amadeus, Galileo, FARELOGIX and SABRE. During this period, I also had the chance to be in a project abroad, handling as a project manager the portion of creating, observing and adjusting on the fly training for members of Malaysia Airlines staff world-wide. Furthermore I worked as a Snr. Instructional designer, developing the S.I.T.A. university to shrink a training period from 6 down to 3 weeks, saving customers thousands of Dollars in training fees. In my current position, I developed a solution for Comtravo, that gave all travel agents the security to know all about SABRE, FARELOGIX, European Low-Cost-Carriers as well as Comtrovo processes related to air, for beginner, advanced and expert knowledge. This made the support process much smoother and solutions for Comtravo customer were found correct and much faster.
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