Marcus Maiolo

Background

About Marcus Maiolo

I am a dedicated IT professional with a diverse background in desktop support, operations, web development, and customer service. Currently, I am a Graduate Desktop Support Engineer at Blue Connections IT, where I provide technical support and solutions to enhance user experience. Previously, I worked as an Operations Technician at EraseIT, where I coordinated the secure disposal of IT assets, achieved KPIs for data erasure, and oversaw hardware recycling. My experience also includes developing websites as a Frontend Web Developer at ServiceNext Inc, and assisting with IT queries and AI chatbot development during my internship at LaunchLink Communications. In addition to my technical roles, I have extensive experience in customer service as a Fruit and Veg Supervisor at Woolworths Supermarkets, where I manage fresh produce displays, inventory, and team training. I am passionate about technology, team leadership, and delivering high-quality service. My skills include React.js, troubleshooting, communication, and meeting deadlines.