Marcus Ragasa
Operations Manager at T-Mobile
Based in Seattle, United States
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Seniority
Manager
Department
Operations
Location
Seattle
Industry
Telecommunications
Company size
96K
Contact information
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m•••••••@t-mobile.com
Phone
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Background
About Marcus Ragasa
At T-Mobile, my focus is on aligning our operational strategies with cutting-edge Agile practices and ServiceNow applications. The integration of AI-driven solutions has been a key factor in automating tasks for our B2B clients, significantly elevating our service delivery and operational efficiency. Our team's efforts have contributed to a noticeable year-over-year increase in customer activations, underlining our commitment to innovation and excellence. In my prior role as a Licensed Real Estate Broker, I applied my interpersonal skills to manage a high volume of transactions, which enriched my client engagement and negotiation. This background, combined with my current operational leadership, has allowed me to effectively manage over 160 accounts, crafting strategic insights that guide our long-term objectives and foster sustainable growth.
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