Verified recordRetail

Marcus Scott

Assistant Manager of Customer Service at Hannaford Supermarkets

Based in Fitchburg, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Fitchburg

Industry

Retail

Company size

Contact information

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m•••••••@hannaford.com

Phone

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Background

About Marcus Scott

Accomplished leader harnessing 10+ years of experience in customer-facing roles to elevate customer experience, ensuring satisfaction and retention. Demonstrated track record of managing accounts and customers to expedite business growth and development. Proven success in recognizing and resolving customer concerns, offering information regarding products and services. Skilled in leading and mentoring customer service teams to meet and surpass company objectives through continuous development and appraisals. Adept at directing and coordinating complete spectrum of operations including administration, recordkeeping, and finances. Recognized for balancing competing tasks in a fast-paced environment. Natural communicator, talented at cultivating relationships with customers, cross-functional teams, and other key personnel.

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