Marcus Solorio
Operations Manager at Centarus
Based in San Francisco, United States
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Seniority
Manager
Department
Operations
Location
San Francisco
Industry
IT Services and IT Consulting
Company size
22
Contact information
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m•••••••@centarus.co
Phone
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Background
About Marcus Solorio
I lead operations at Centarus by strengthening the people, processes, and workflows that keep our service delivery running smoothly. My focus is coaching teams, standardizing ticket‑handling and project workflows, and ensuring cross‑department communication stays clear and predictable.I use KPIs and clear ownership to reduce noise, streamline escalations, and elevate the client experience. By building capabilities through training and consistent processes, I help our teams deliver reliable, high‑touch service clients can count on.If you’re interested in operational clarity, team development, or improving client experience through disciplined execution, I’d love to connect.
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