Marcus Townsend

East Regional Director at City Of Fayetteville, North Carolina

Based in Fayetteville, United States

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Seniority

Director

Department

Public Administration & Safety

Location

Fayetteville

Industry

Government Administration

Company size

683

Contact information

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Email

1 credit

m•••••••@fayettevillenc.gov

Phone

5 credits

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Background

About Marcus Townsend

Equipped with comprehensive experience in software solution development and technical support administration, I excel at system integration, requirement analysis, strategic planning & execution, IT infrastructure development, risk assessment & mitigation. My proven track record of driving business growth by devising and executing robust strategies demonstrates my expertise in this domain.Accomplished Certification of Government Digital Services Professional (CGDSP). During this certification, I gained practical knowledge of web and application management, multi-channel system integration, digital service delivery, metrics and big data management, and reporting systems and techniques.Throughout my career, my priority remained to enhance the organization's quality, value, and efficiency by utilizing advanced techniques and processes. Moreover, I achieved substantial cost reductions by deploying custom CMS solutions, performing unit testing, and exploring new technology platforms that support product development initiatives by conducting thorough market research/competitor analysis. Notable highlights of my experience include:⇨ Well-versed in technology implementation to create systems that are reliable and user-friendly.⇨ Excel at programming, automated and manual testing, database administration, web design, office management, and system security deployment.⇨ Skilled at reading and writing code after accurate assessment of pre-and post-conditions. ⇨ Track record of administrative and managerial experience in basic web design and communication management.⇨ Expert in providing software solutions for businesses and development to supporting companies.⇨ Experience in managing and supporting cloud and local hosting environments. Moreover, I am known for leading and motivating high-performing teams committed to achieving collective goals and shared vision. I am adept at establishing and fostering productive relationships with clients and key stakeholders. Areas of Expertise:Software Development | Automated & Manual Testing | Debugging & Troubleshooting | Risk Assessment & Mitigation | Web Application Deployments | System Support Operations | Project Management | Product Development | Hosting Solution Integration | Audio & Video Production | Object-Oriented Design | Software Best Practices | Coding Principles Adherence

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