Marcus Walters

Background

About Marcus Walters

Experienced in the Hospitality Industry with Wyndham Destinations, Marriott, and Hilton Hotels. I have a demonstrated history, with a very strong work ethic and efficiently achieving all goals set. Experienced in pre opening/new opening hotels with Marriott & Hilton, as well as renovations and project management skills to improve the quality and productivity for the team. Maximizing the properties revenue through various opportunities with the management company as well as keeping the guest first mentality to accomplish the best possible guest experience scores. Skilled in each department of a hotel beginning with Engineering, as Chief Engineer, providing leadership to the team to be as successful and effective as possible for guest safety and the overall property’s maintenance upkeep in accordance to the brand standards that are set. Front Desk Supervisor, Housekeeping Supervisor, and always the properties Customer Service and Customer Satisfaction liaison. I use my extensive knowledge and great attention to detail to help support the growth and success of the team.