Mardeanna Lock

Background

About Mardeanna Lock

I am a MD, Account Service Manager at ICBC, the leading provider of public auto insurance in British Columbia. I have over four years of experience in this role, and over 27 years of experience in the collision and glass industry. I hold three certifications from LinkedIn on business etiquette, high performance habits, and positivity at work. My core competencies include negotiation, business planning, operations management, and coaching. I oversee the delivery of high-quality key performance indicators, policy and procedure coaching, and data analysis to ICBC's partners in the collision and glass industry. I am passionate about supporting the automotive sector in British Columbia and ensuring customer satisfaction and loyalty. I work with a team of dedicated and skilled professionals who share my vision and values. Together, we strive to achieve ICBC's goals and mission.