Mari Sullivan

Background

About Mari Sullivan

A dedicated professional with strong organisational, management and presentation skills, experienced in operations and project delivery in the SaaS and modern enterprise communication environment. I am a proactive, responsive and enthusiastic team manager. Customer First is my motto and I build Client relationships to define strategies as well as position solutions to meet customer needs and business requirements. Actively helping to drive product improvements that lead to greater automation, self-service, usability, and customer empowerment. With a primary focus on maximizing Customer Happiness & Enhancing Service Delivery, my aim is to fully understand the customer's industry, business and goals to ensure the optimization and utilization of their existing and available products to ensure best practice adoption. I am the customer's advocate internally to ensure timely and positive outcomes.