Maria Ayanlola
Customer Service Officer at Ecobank Nigeria
Based in Lagos Mainland, Nigeria
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Seniority
Staff
Department
Customer/Client Service
Location
Lagos Mainland
Industry
Financial Services
Company size
7.1K
Contact information
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m•••••••@ecobank.com
Phone
5 credits+234 ••• •••• ••••
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Background
About Maria Ayanlola
Dedicated Customer Service Specialist with 4 years of experience and a strong passion for delivering exceptional service and ensuring customer satisfaction. Skilled in managing inquiries, resolving complaints, and building lasting relationships, I thrive on turning every interaction into a positive experience.I excel at active listening, understanding customer needs, and providing timely, effective solutions. My approach combines empathy, clear communication, and strong problem-solving skills to handle challenging situations with professionalism and composure.Key Strengths:• Building rapport and trust with customers• Collaborating with teams to enhance service processes• Resolving customer issues efficiently and empathetically• Communicating clearly across multiple channels (phone, email, chat)
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