Maria Graca
Vice President Customer Experience at Tractive
Based in Spain
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Seniority
Vp
Department
Customer/Client Service
Location
Spain
Industry
Computers and Electronics Manufacturing
Company size
368
Contact information
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m•••••••@tractive.com
Phone
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Background
About Maria Graca
Global Customer Experience and Operations Executive with 20+ years leading large‑scale service organizations across Europe, Asia, Latin America, and North America. Expert in transforming CX, optimizing end‑to‑end processes, and unlocking efficiencies through automation, AI‑driven solutions, and data‑led decision making. Known for leading high‑stakes escalations, aligning complex stakeholder groups, and driving continuous improvement programs that deliver measurable performance and customer impact.
Decision-makers
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