Maria McCafferty

Background

About Maria McCafferty

With over two decades of experience in technical writing, I specialize in translating complex networking specifications into clear, structured documentation that supports enterprise networking systems. My expertise spans XML-based authoring using Oxygen XML Editor and Arbortext Editor, with a strong emphasis on DITA, topic-based authoring, and scalable content reuse. I’ve led remote documentation teams across North America and India, collaborating with engineers, SMEs, and product managers to deliver consistent, high-quality content aligned with technical and organizational standards. My work includes user guides, configuration manuals, online help systems, and documentation strategies that support large-scale enterprise deployments. I’ve worked extensively with XML-driven content management systems such as SDL Tridion, Heretto, and Documentum, contributing to the development and refinement of sustainable documentation practices across multiple release cycles. My approach emphasizes precision, clarity, and workflow optimization—ensuring that every deliverable meets user needs while supporting long-term content scalability. Based in Dartmouth, NS, I am eligible for Canadian government security clearance and open to both remote and on-site opportunities.