Mariam Affrin

Background

About Mariam Affrin

Driving a team towards excellence while ensuring customer satisfaction hits its peak—this is what gets me out of bed every morning! As Senior Associate at Allianz Australia, with over 6 years of experience in fast-paced environments, I’ve mastered the craft of balancing team management with high-impact sales strategies. Throughout my career, starting from a hands-on role at Allianz UK to scaling customer reach at Byju's, I've been hands-on with every challenge and opportunity. From boosting customer satisfaction through innovative tools like the Chat Survey Calculator to coaching fresh talents and molding them into peak performers, I thrive in environments that demand excellence and innovation. My technical skills in Microsoft Office combined with strong problem-solving and decision-making abilities have empowered me to enhance team productivity significantly. I also hold a B.Tech in Electronics and Communication which aids in my technical approach to sales and marketing strategies. I’m always eager to connect with fellow professionals who are passionate about refining customer interactions and driving growth. Let's exchange ideas and explore potential collaborations!