Mariam Ayyoob
Director, Research & Strategic Design at Koru
Based in Canada
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Seniority
Other
Department
Other
Location
Canada
Industry
Venture Capital and Private Equity Principals
Company size
78
Contact information
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m•••••••@hellokoru.com
Phone
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Background
About Mariam Ayyoob
Strategic problem solver with a focus on applying human centered design methodologies to drive change and create exceptional customer experiences. 10 years of experience in digital innovation & customer experience and managing complex product, operations and marketing initiatives. My in-house and consulting experience spans across industries including telecommunications, healthcare and financial services (wealth management, insurance, banking). Experienced in large-scale enterprise digital transformation as well as building new products and services. I’m happiest working on customer-centric, team engagement and innovation programs. At Koru, I lead research and strategic design as we discover, build, and invest in new ventures. Specialties: Customer Experience Strategy, Human Centered Design, Design and Research Leadership, Business Planning, Product Discovery, Product Strategy, Roadmap Definition, Service Design, Digital Transformation, Mixed-Method Research, Value Proposition Design
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