Mariam Leon

Background

About Mariam Leon

With over seven years at Cisco, the organization has benefited from expertise in agile transformation, stakeholder alignment, and strategic operations. As a Customer Delivery Leader, efforts have focused on establishing value delivery practices, co-developing frameworks like the CX Americas Value Delivery Guidelines, and empowering teams to build impactful products such as the Agile Maturity Model, and robust Jira project/program tracking mechanisms. These methodologies have been instrumental in driving business outcomes and supporting the software and hardware deployments ans day 2 support projects. Known for fostering collaboration and operational excellence, contributions include mentoring teams, designing governance models, and integrating stakeholder feedback to enhance program performance. Core strengths include agile methodologies, program management, and stakeholder communication, supported by certifications in PMP and DASM. Dedicated to delivering measurable outcomes, the mission is to enable organizational growth and transformation through strategic and agile-led initiatives.