Verified recordSoftware Development

Mariana Puig

Customer Success Manager at Thismoment

Based in Miami-Fort Lauderdale, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Miami-Fort Lauderdale

Industry

Software Development

Company size

21

Contact information

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Email

1 credit

m•••••••@thismoment.com

Phone

5 credits

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Background

About Mariana Puig

I am a seasoned project manager with 16+ years of corporate leadership, strategic development, and account management experience in the technology sector. Recognized for demonstrating a natural aptitude for project management and team leadership, as well as for advancing business development through innovation, I have a verifiable history of contributing directly to business growth and account management success throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Additionally, my extensive experience in web development has proved to be a boon to my project management experience. Professional focal points include IT project management, strategic development, client relationship management, account management, quality control, process optimization, management development, infrastructure development, technology solutions, and cross-functional multi-cultural team leadership. Currently, I am the Strategic Project Manager and Customer Success Manager with Thismoment — a technology company that enables the world’s biggest companies to connect with their target audiences in real time on any device. Under my leadership, I align objectives with product and engineering teams and oversee management of strategic customer accounts in order to build and deploy custom experiences based on client requests. In addition, I liaise with senior leadership and development teams to ensure the company’s project and account management support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, project management and client relationship expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.

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