Verified recordTravel Arrangements

Mariana Tomaz

Customer Experience Manager at Approach Tours

Based in Portugal

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Seniority

Manager

Department

Customer/Client Service

Location

Portugal

Industry

Travel Arrangements

Company size

Contact information

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m•••••••@approachtours.com

Phone

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+351 ••• •••• ••••

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Background

About Mariana Tomaz

With over 15 years of experience in sales, product development, and operations, I specialize in building high-performing teams and creating products that deliver unforgettable travel experiences. At Approach Tours, I support and manage our incredible tour guides and ensure travellers have exceptional experiences on the ground. Beyond sales and customer service expertise, I offer consulting services for tourism boards, DMCs, and educational institutions looking to open or expand destinations, whether it’s launching new programs, enhancing visitor experiences, or designing culturally immersive travel products. Travel is more than a profession for me… it’s a lifelong passion rooted in connecting people, places, and purpose. I’m a native Portuguese speaker, fluent in English, and have professional working proficiency in Spanish, which helps me collaborate across borders with ease! Always happy to connect and share ideas!

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