Maribeth Robinson

Background

About Maribeth Robinson

Reporting Manager | Customer Experience Leader | Data-Driven Decision Maker I’m a results-oriented Reporting and Data Analytics Manager with 14 years of customer service experience, 10+ years of supervisory and leadership experience and 5 years of hands-on data analytics expertise. I hold certifications as a COPC Customer Experience Performance Leader and a Lean Six Sigma Green Belt, equipping me to drive process improvements, elevate team performance, and deliver measurable business outcomes. My leadership style is rooted in servant leadership—empowering teams, fostering growth, and building strong, values-driven workplace cultures. I’m passionate about leveraging data to solve problems, enhance customer experiences, and continuously improve operations. I hold an Associate of Applied Science in Business Administration from Somerset Community College, along with certificates in Advanced Business Administration, General Business, Management, and Public Leadership. Whether leading cross-functional teams, refining reporting processes, or diving deep into data insights, I bring a commitment to excellence, integrity, and continuous improvement.