Maricar Anastacio

Background

About Maricar Anastacio

I am a highly skilled, dynamic, collaborative team player with 12 years of experience as a registered nurse and customer service officer. With exceptional communication and interpersonal skills, I can build and maintain strong relationships with multiple clients and stakeholders and thrive in a collaborative team. Equipped with a tenacious work ethic and high levels of organisation, I can perform a diverse range of duties to a high standard, delivering excellent results and high-quality customer service. What I bring to a business: • Expertise in leading teams and delivering exceptional customer service • Establish and maintain strong working relationships with a wide variety of stakeholders • Maintain responsibility as a point of contact for customer concerns or needs • Work collaboratively with managers and other internal teams to execute business plans • Manage the provision of specialist customer advice, recommendations and solutions • Maintain regular client communication to ensure high levels of customer satisfaction • Ability to work autonomously and collaboratively to achieve key performance indicators • Promote and contribute to a collaborative, supportive and high-performing work environment • Ensure compliance with industry standards of practice and relevant legislative requirements • Adhere to and promote company policies and procedures to deliver exceptional results How I deliver proven results: Throughout my career, I have gained significant client-facing experience and proven my ability to deliver high-quality customer support across various industries. My exceptional communication and interpersonal skills enable me to build and maintain strong, genuine relationships with various internal and external stakeholders. My genuine connection with customers allows me to retain long-term partnerships, increasing business revenue and overall results. As a collaborative and supportive team player, I consistently immerse myself in the team environment and strive to contribute to a positive team culture. I am friendly and professional when engaging with customers and other external stakeholders and always promote company service delivery standards. My ability to remain adaptable in dynamic environments and great attention to detail ensures accuracy and efficiency in all tasks. With a passion for travel and experience travelling across the US, Philippines, Indonesia, Singapore and Japan, I am excited to advise customers on their travel plans and make their experience memorable. Email: maricaranastacio2002@gmail.com