Seniority
Staff
Department
Customer/Client Service
Location
Winnipeg
Industry
Banking
Company size
96K
Contact information
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m•••••••@rbc.com
Phone
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Background
About Maricel Barba
Diligent and hardworking individual with 7 years experience in Sales Support as Bid Support Specialist, Assistant Manager, Channel Reviewer and First Line Manager; and 4 years in the Call Center field as Senior Customer Service Representative. With proven ability to work under pressure and can effectively prioritize workload to meet deadlines. Result focused, client-oriented individual with strong analytical skills, problem solving capability and sound decision making skills. Experienced in operational and people management. Very flexible and has shown ability to quickly learn organizational processes, workflows, policies and procedures. Knowledgeable in computer usage: Internet, MS Word, MS Excel, MS Power point
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