Marilyn Koitnurm
Senior Researcher at Qminder
Based in Tallinn, Estonia
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Seniority
Staff
Department
Research & Development
Location
Tallinn
Industry
IT Services and IT Consulting
Company size
20
Contact information
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m•••••••@qminder.com
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Background
About Marilyn Koitnurm
Customer & user researcher by profession, anthropologist by education, curious about people by nature. Over 8 years of research experience from Estonia, Canada and Denmark. Understanding people - their needs, pain points, motivation - is always at the core of my work, and I strongly believe that it is essential in building human-centred services and products. My superpower is the ability to see systems holistically while being very attentive to small yet meaningful details. Background in social anthropology has created a valuable foundation for my career, by giving me strong analytical skills, critical approach and empathy to step into user’s shoes and make sense of why people do what they do. As a seasoned qualitative researcher, I have experience working in multidisciplinary & cross-functional teams and owning the research process from end-to-end. Driven by the wish to create seamless services and products that *actually* make a positive impact.
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