Mario A.
Manager, Customer Success at Datadog
Based in Dublin City, Ireland
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Seniority
Manager
Department
Customer/Client Service
Location
Dublin City
Industry
Software Development
Company size
11K
Contact information
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m•••••••@datadoghq.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Mario A.
20 years of commercial experience, including strategic customer success management Managed 140 VIP clients at xSellco, representing 20% of total company revenue (€3M) Achieved <0.5% churn for VIP accounts Grew book of accounts at xSellco +€85K in first 6-months, €77K new revenue via upgrades and cross-sell Excellent leadership skills. Turned around underperforming team (5 staff) as Interim Manager at LinkedIn High performer, achieving five promotions during 8.5 years at xSellco and LinkedIn
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