Mario Seibt
Head of Information Technology at United Internet Corporate Services Gmbh
Based in Montabaur, Germany
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Seniority
Director
Department
Information Technology
Location
Montabaur
Industry
IT Services and IT Consulting
Company size
164
Contact information
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m•••••••@united-internet.de
Phone
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Background
About Mario Seibt
Fokusbereiche:IT Service & Operations LeadershipITSM Transformation & Digital WorkplaceAI Integration & Process AutomationWorkforce Strategy & Right-SizingData-Driven Performance ManagementChange & Stakeholder ManagementWas mich auszeichnet:Klarheit, Entscheidungsstärke und die Fähigkeit, Komplexität in umsetzbare Strategien zu übersetzen.Key Highlights:Transformation einer internationalen IT-Serviceorganisation mit +20 % Customer Satisfaction und signifikanter KostensenkungEinführung von AI-gestützter Automatisierung in IT Operations & Incident ManagementAufbau KPI-gesteuerter Performance-Strukturen für 120 MitarbeitendeLeitung konzernweiter Rollouts (u. a. Windows 11 für 8.500+ Clients)English:Key Areas of Expertise:IT Service & Operations LeadershipITSM Transformation & Process OptimizationAI Integration & Automation in IT OperationsWorkforce Strategy & Right-SizingDigital Workplace & Architecture GovernanceKPI-Based Performance and Efficiency ManagementChange & Stakeholder ManagementI combine strategic vision with operational excellence. My leadership philosophy is based on empowerment, accountability, and clear results.Achievements:Transformed an international IT Service Organization (+20 % customer satisfaction, double-digit cost reduction)Introduced AI-driven automation for Service and Incident ManagementBuilt data-driven KPI frameworks for a 120-person IT workforceDirected enterprise-wide rollouts (e.g. Windows 11, M365, Copilot, etc) for 8,500+ clients
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