Marion Turner

Background

About Marion Turner

What’s your story? I was 15 years old when I got my first job at McDonald’s. Little did I know that I would stick around for 13 years and that I would learn so much about customers and different management styles in that time. Three years ago, I took the plunge and applied for a job with NAB. I was incredibly nervous about leaving my role at McDonald’s however I backed myself because of my interest in finance. I’m so glad that I took the chance and that I was bold enough to make that move. Reflecting on my three and half years journey with the bank, I feel as though I have achieved a lot. I was a senior banker for one and a half years, and during my time in Mortgages in 2017 I received two quarterly awards because of my efforts to live the NAB values. I have completed the TLF in 2018 (Team Leader fundermentals ) program at NAB and learnt all the skills and knowledge to leader within the organisation. through this I was able to get achieve a role as Consumer Team Leader in Direct since February 2018 until March 2019 and during this time I recieved the privelage for winner NAB Honour in 2018. due to my NAB values. Which then lead me to becoming a home lending Sale Team leader in Direct from March 2019 until January 2021. Now i have the privilege to be working a Credit Capability Coach since February 2021. I feel very grateful and proud to work for this organisation. How have you made a difference? For me, I believe that I have made a difference by doing the right thing by my customers, making an effort to understand their journey and story to better help them with achieving their dreams and goals. NAB’s values empower our people to have a positive mindset and a passion for their work and the people they come across in their job, including customers and colleagues. Building relationships with my colleagues has been very important to me throughout my career. Achievements Achieve Quarterly award – for Quarter 2 in 2017. Achieve Quarterly award – for Quarter 3 in 2017. Winner of NAB Honour 2018 for Living NAB Values.