Marios Agapiou
Aftersales Manager at Lexus Cyprus
Based in Cyprus
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Seniority
Manager
Department
General Business & Management
Location
Cyprus
Industry
Motor Vehicle Manufacturing
Company size
6
Contact information
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m•••••••@lexus.com.cy
Phone
5 credits+357 ••• •••• ••••
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Background
About Marios Agapiou
Multidisciplinary professional with over a decade of experience leading customer-centric operations, service teams, and performance improvement initiatives. Skilled in aligning cross-functional departments to deliver exceptional service experiences, drive efficiency, and build strong customer loyalty. My background spans premium automotive service management and technical operations, with a consistent focus on KPIs, customer satisfaction (NPS/CSAT), and sustainable business growth. Passionate about creating optimized workflows, empowering teams, and translating customer feedback into actionable improvements. I’m most energized when collaborating with teams, solving complex problems, and improving processes that impact both the customer journey and internal performance.
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