Marius Olteanu

Background

About Marius Olteanu

Part of a team which handles medium-complex infrastructures, mainly enterprise environments. Mostly involved in monitoring the infrastructures of our customers, troubleshooting technical problems and deliver projects requested, making sure that the services are up and running and that the incidents assigned to the group are acknowledged and resolved in the agreed time frame. In addition to that, activity includes performing maintenances and changes in the customers infrastructure. Proactive delivery of reports to our customers, with technical proposals that would improve their environments and optimize them. In terms of managed environments, managing windows environments – around servers for over 100 customers, located abroad. Solve incidents for each and every one of these customers, thus interacting with multiple technologies: Active Directory, SCCM, Virtualization solutions (Hyper-V, VMware), antivirus, storage and backup enterprise solutions. Use of ticketing tools and an Unified Monitoring Dashboard which integrates multiple monitoring tools (SCOM, Zenoss, etc.) and helps monitor customers environment.