Marjorie Teofilo

Background

About Marjorie Teofilo

With a focus on customer support, I am currently fulfilling the role of Support Specialist at SupportNinja, where my core competencies in multitasking and professional phone skills are put to daily use. Although my education specifics are not listed, my experience across various customer service roles has equipped me with a robust skill set in data entry and issue resolution. My journey began with phone support at Alorica and evolved into a nuanced understanding of healthcare customer service at TTEC. We consistently achieved high customer satisfaction ratings by effectively troubleshooting and communicating with empathy. In my current position, the team and I ensure that our young learners' families receive prompt and accurate support, demonstrating our commitment to enhancing the customer experience and contributing to a culture of respect and efficacy.